Terms of service

PRESENTATION

The website "www.novanoche.com" is operated by NOVA NOCHE, Ambre Cuennet, a company registered in Switzerland under the number CHE-314.027.509. The terms "we", "our", "us" refer to Nova Noche. We provide this Site, as well as all associated services and products, subject to your acceptance of these Terms and Conditions (TC). By accessing our Site and/or making a purchase, you agree to abide by these Terms.

1. Legal Information

Nova Noche is managed by Ambre Cuennet, registered under the number CHE-314.027.509, with its registered office located at: 1091 Aran, Switzerland.

2. Acceptance of Terms

By visiting our Site and/or purchasing our products, you agree to be bound by these TC and any additional policies referenced or accessible via hyperlinks. If you do not accept these terms, you must not use this Site.

3. Modifications to Terms

We reserve the right to modify these TC at any time. Changes will be posted on this page and will take effect immediately after publication. It is your responsibility to regularly check this page. Your continued use of the Site after any changes to the TC constitutes your acceptance of those changes.

4. Use of the Site

You agree to use this Site and our services only for legal purposes and in accordance with these TC. Any abusive, fraudulent, or illegal use, including attempts to hack, illegally collect data, spam, or spread viruses, is strictly prohibited.

5. Products and Prices

The products offered on our Site are described with care, but variations may occur. Prices are stated in CHF and include all applicable taxes, unless otherwise indicated. We reserve the right to change prices without prior notice. Products are subject to availability and payment validation.

6. Orders and Payments

Orders are subject to product availability and payment validation. We accept payment methods available on our Site. We reserve the right to refuse or cancel any order if we determine that it presents a risk.

7. Shipping

We offer international shipping in accordance with the terms outlined on our dedicated shipping page. Delivery times are indicative and may vary depending on the destination.

8. Returns and Refunds

Returns are only accepted for defective products or in the case of an order error on our part. Detailed return and refund conditions are available in our Return Policy, accessible via a link on our Site. Returned products must be in their original condition and accompanied by the purchase receipt.

9. Personal Data Protection

The collection and use of your personal data are governed by our Privacy Policy, which you can consult on our Site. By using our Site, you consent to the collection, use, and processing of your data in accordance with this policy.

10. Limited Liability

Nova Noche shall not be held responsible for any direct or indirect damages arising from the use of its Site or products. Our liability is limited to the amount of the concerned order. We do not guarantee that the use of our Site will be uninterrupted, timely, or error-free.

11. Service Modifications

We reserve the right to modify, suspend, or discontinue access to the Service at any time, without notice. We shall not be liable for any changes, price modifications, or interruptions of the Service.

12. Third-Party Links

Our Site may contain links to third-party sites. We are not responsible for reviewing, evaluating, or any content from these sites, nor for transactions made via these sites. We cannot be held liable for products or services offered by these third parties.

13. User Submissions

If you send us feedback, suggestions, or other submissions (whether requested or not), you agree that we may use this information without restriction, confidentiality, or compensation. You warrant that your submissions do not violate any intellectual property rights and do not contain any illegal or harmful content.

14. Accuracy of Information

While we strive to provide accurate and up-to-date information, we do not guarantee the accuracy, reliability, or completeness of the information on our Site. You make decisions based on this information at your own risk.

15. Applicable Law and Dispute Resolution

These TC are governed by Swiss law. In case of a dispute, we will attempt to find an amicable solution. If that fails, the dispute will be submitted to the jurisdiction of the competent courts of Switzerland.

16. Contact

For any questions or requests regarding these TC, please contact us at the following address: info@novanoche.com